FAQ
Below Quick FAQ for you to understand better
1. Custom Orders ◢
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Q.
What is the process for custom orders?
A.Our 5-step custom apparel manufacturing process: Design Submission→Material Sourcing→Tech Pack &Prototype→Bulk Production→Quality Inspection &Packaging.
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Q.
Can I fully customize designs, fabrics, and trims within my budget?
2. MOQ &Samples ◢
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What is your minimum order quantity (MOQ)?
A.● Simple Styles: 100pcs/color/style (6 sizes).
● Complex Styles: Negotiable (ideal for startups).
● Flexible options for emerging brands and independent designers.
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Q.
How do I get a sample?
3. Quality Assurance ◢
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How do you ensure consistent quality?
A.● Full (100%) inspection: Pre-production, in-line, final audit.
● Comprehensive Testing: Fabric shrinkage, colorfastness, garment wash tests.
● Professional QC Team: Led by our experienced QC manager, offering third-party-level inspection reports.
● Warranty: Offer a satisfaction guarantee.
4. Design & Development ◢
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Q.
How many revisions are allowed for samples?
A.● Free revisions until final approval, if you meet our MOQ requirements .
● 2 free revisions. Additional revisions cost $100/sample to cover material and labor.
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Q.
Do you offer private labeling?
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Q.
Do You Produce Fabric or Source It?
5. Production ◢
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Q.
How long does production take?
A.● Standard production timeline: 4–6 weeks after PP sample approval.
● Rush Orders: Completed in 2 weeks with a expedited fee.
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Q.
Can you handle last-minute design changes?
6. Sustainability &
Ethics ◢
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Q.
How do you reduce environmental impact?
A.● Eco Materials: Prioritize sustainability by using eco-friendly materials(OEKO-TEX® certified organic cotton, recycled fibers, GOTS-certified yarns) .
● Zero-Waste Production: Solar-powered facilities, water recycling, and biodegradable packaging.
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Q.
Do you follow ethical labor practices?
7. Shipping ◢
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What are your shipping options for bulk orders?
A.Choose air, sea, or express shipping (DHL/UPS/FedEx/TNT). Trade terms: FOB tailored to your needs .
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Q.
Are shipping costs included in your quotes?
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Q.
Do you handle customs documentation?
8. Pricing & Payments ◢
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What’s your payment terms?
A.● New clients：50% deposit +50% balance pre-shipment.
● Returning clients: 30% deposit+70% balance by T/T .
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Q.
Why are small orders expensive？
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Q.
Do you offer discounts for bulk orders?
9. Brand Growth ◢
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Q.
How do you help brands stand out?
A.We empower brands to differentiate through:
● Custom Innovation: Collaborative design process creating exclusive knitwear patterns and textures.
● Premium Material Access: Curated sustainable yarns from top Asian mills via our Keqiao-based supply hub.
● Speed-to-Market Edge: Agile production to meet market demands swiftly.
● Signature Finish Options: Proprietary dye techniques, eco-friendly trims, and branded labeling solutions.
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Q.
What kind of brands do you work with?
10. Partnerships & Support ◢
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Q.
Do you work with startups?
A.Absolutely. We support new brands with low MOQs and design guidance.
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Q.
What kind of customer support do you offer?
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Q.
Can I visit your factory?